In today’s ultra-competitive market, keeping your customers may be more valuable than finding new ones. Yet many companies still treat retention as an afterthought. The truth? Retention is the new revenue engine.
Why This Is a Must for Sales Leaders
Retention is Cheaper Than Acquisition
Retaining a customer can be up to 5X more cost-effective than acquiring a new one. Yet most sales leaders focus on acquisition because that’s what gets the attention. But as churn risks grow—and with new consumer-friendly legislation like “Click to Cancel”—the pressure is mounting to protect the base.
The Hidden Cost of Churn
Every churned customer isn’t just a missed renewal—it’s lost recurring revenue, wasted CAC, and a brand relationship broken. Learn how to identify churn triggers, predict drop-offs, and use outbound sales tactics to save customers before they disappear.
How to Drive Revenue with Retention
This isn’t about vague ideas. It’s a playbook filled with proven tactics.
You'll learn how to:
- Use AI-powered insights to spot customer disengagement early
- Equip reps to deliver targeted win back offers
- Re-train sales teams for upselling and cross-selling
- Turn outbound sales into a retention force multiplier
Masterclass Experts:
Join a small group of sales executives (designed for VP - C Suite in Tech, Financial, Hospitality) online on June 4th, at 1pm ET for 90 minutes to learn from a world-class expert and from 25 director-level sales and marketing leaders.
Important note:
This session will be recorded. The recording and an executive summary will be available exclusively to those that attend. Seating is limited, so register today.
